Outcomes Data & Demographics - About Us - Wayside Youth & Family Support Network
Building Strength, Hope & Resiliency

March 2018 Community Impact Report

2017 Agency Snapshot

Check out our latest infographic showing service outcomes, staff satisfaction and demographics. 

Click here to view/download the full infographic!

How Wayside Measures Up:

2015 Service Quality Outcomes Benchmarking Report

Wayside participates in a national Outcomes Benchmarking Report collected and analyzed by Netsmart. Approximately 90 social service and mental health agencies participate in these benchmarking surveys on a quarterly basis. This enables agencies such as Wayside to compare our Outcomes with those of other like service agencies across the country. (Note: This data is our most current, and all reflect very positively on the agency; however when there are negative results we always report those as well).

  1. Wayside’s In-Home Family Preservation Services programs rank in the top 25% of agencies nationally for helping maintain children in their homes, without requiring out of home placement. This has been a long time strength at Wayside 
  2. Wayside’s Residential Programs rank in the top 17% of agencies nationally for preventing the use of physical restraints. This also has been a strength for years, however the Wayside Campus is implementing a new behavior management system which emphasizes verbal de-escalation even further. We may see a short-term increase in restraints, but expect they will come down in the long run.
  3. Wayside ranks in the top 28% of agencies nationally for preventing medication errors in our Residential Programs. 

Want to learn more? View/download the report here

2014 Agency Highlights

Wayside measures the success of its programs on a continual basis. Compared to similar organizations across the country, Wayside scored favorably across the board.

Wayside is committed to continuous quality improvement and program evaluation in order to provide the best outcomes for the children, young adults and families we serve. View and download Wayside's 2014 Annual Highlights Report.

Contact Information

Wayside Youth & Family Support Network
1 Frederick Abbott Way, Framingham, MA 01701
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Ph: 508-879-9800 | Fax: 508-875-1348

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